POLICIES & CONTACT

PLEASE READ CAREFULLY

CONTACT
Please contact us via Instagram DM (@alexisonline._) or at support@alexisonlinee.com for any questions relating to your order. Responses may take up to 48 hours.

ALL SALES ARE FINAL
Hopefully you know what that means.
If not: we do not offer refunds.

DAMAGES
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item — so we can evaluate the issue.

Note: Some items may come purposely ripped, torn, worn out, or distressed. These are intentional design choices.

EXCHANGES
We do not offer exchanges because all items sold are very limited.

REFUNDS
Refunds are only given for damaged products.
We are not responsible for any packages lost in the mail.